About Us

About Youthline

Youthline is a “with youth, for youth” organisation that supports young people throughout Aotearoa New Zealand. We have been providing support to Kiwis aged between 12-24 years for more than 50 years.

Youthline is here to support all young people – this includes young people who are struggling (with their mental health or other issues), as well as young people who want to learn, grow and give back to their community.

Youthline offers a free Helpline service (text, phone, webchat & email), free face-to-face counselling services, youth mentoring, programmes in schools and communities to help people grow and develop.

Youthline is a registered charity and we rely on the generous support of our partners, funders and supporters to continue to provide support to young New Zealanders.

Our History

Youthline was created in 1970 and forms a collaboration of youth development organisations across the country.

Youthline works with young people, their families and those supporting young people. Our organisations are made up of volunteer and paid staff members – and we have centres based across the country.

We were established to ensure young people know where to get help and can access support when they need it. At the core of Youthline’s work is the development of leadership and personal skills in young people. We do this by involving young people; both those who seek assistance and those who wish to develop themselves.

Our Centres

We operate out of 11 community centres across New Zealand.

We work collaboratively to provide our free, nationwide Helpline service. Locally, we all provide different services, programmes and training for our communities.

You can find us in:

  • Waitematā
  • Auckland Central​
  • Manukau
  • Palmerston North
  • Wairarapa
  • Wellington
  • Central South Island (office located in Christchurch)
  • Dunedin
  • Invercargill
  • Waitaki
  • Nelson Tasman
  • Marlborough

But you can reach us for free no matter where you live.

Youthline Waitematā

2B Dodson Avenue, Milford, Auckland 0620
Phone: (09) 376 6645
Email: supportcentre@youthline.co.nz

Youthline Auckland Central

Level 1, 2 Owens Road, Epsom, Auckland, 1023
Phone: (09) 376 6645
Email: supportcentre@youthline.co.nz

Youthline Manukau

145 St George St, Papatoetoe, Auckland, 2025
Phone: (09) 376 6645
Email: supportcentre@youthline.co.nz

Youthline Central North Island

​Northcote Office Park, Unit 4, 145 Queen St, Palmerston North
Phone: (06) 357 3067
Email: officepn@youthline.co.nz

Youthline Wairarapa

Wairarapa Community Centre
41 Perry Street, Masterton
Email Luke: luket@youthline.co.nz

Youthline Wellington

PO Box 1059, Wellington 6140
Phone: (04) 801 6924
Email: office.wgtn@youthline.co.nz

Youthline Central South Island

PO Box 7161, Sydenham, Christchurch, 8023
Phone: (03) 379 4795
Email: admin@youthlinecsi.org.nz

Youthline Otago

​Level 2, 28 Stuart St, Dunedin Central, Dunedin 9016
Phone: (03) 477 2461
Email: youthlineotago@youthline.co.nz

Youthline Southland

46 Kelvin St, Invercargill, 9810
Phone: (03) 211 0031
Email: southland@youthline.co.nz

Youthline Nelson Tasman

Whanaki Youth Centre. Unit N, 530 Main Rd, Stoke, Nelson 7011​
Phone: (03) 379 4794
Email: stoke@youthlinecsi.org.nz

Youthline Marlborough

Marlborough Youth Trust. 18 Kinross Street, Blenheim 7201
Phone: (03) 379 4794
Email: marlborough@youthlinecsi.org.nz

Youthline Timaru

PO Box 983, Timaru 7940
Phone: (03) 379 4794
Email: stoke@youthlinecsi.org.nz

Youthline Documents

Youthline’s Annual Report

Since 1970, Youthline have provided support services to young people from across Aotearoa New Zealand. Check out our latest annual report for information about our impact over the last year.

Youthline’s Annual Report 2022-2023 is available now.

State of the Generation Report 2023

​A Youthline commissioned, nationwide survey of young people around the biggest issues for youth.

Youthline’s Strategic Direction

Youthline’s Maori Development Strategy

Media Enquiries

​To ensure our phone lines remain open to young people needing support, we ask that reporters do not contact us through this service, but direct all media enquiries to our communications team by emailing mediaenquiries@youthline.co.nz